So, our office normally handles a call load of about 5,000 calls per month between a few of us that work them, and we just took over another family practice office which has their own call load of approximately 6-7k calls per month.
Wouldn't be so bad if we operated the same, but our two offices do things VERY differently, so my co-workers and I are attempting to learn a new system, AND accommodate all the new calls coming in. Needless to say, with my marriage coming up, I really don't need this extra stress right now.
I need my job and I like my job, so I'll just have to suck it up and deal with it.
Only reason I'm able to type this right now is, because I'm on lunch. So, I'll probably be posting even less than I expected in the next two weeks or so.
Sorry again if I can't catch up on everything you all are posting. I've got a full plate, but I'll try to as soon as things calm down here. Stay tuned.